# Privacy Notice

> How DesignerDent Clinic in Mersin, Turkey processes personal data under the Turkish Personal Data Protection Law (KVKK) and your rights as a data subject.

## Privacy Notice

This Privacy Notice explains how personal data collected through designerdentclinic.com (the “Website”) are processed, in accordance with Article 10 of the Turkish Personal Data Protection Law No. 6698 (“KVKK”) and the Communiqué on the Procedures and Principles for Fulfilling the Obligation to Inform.

### 1. Data controller

Özel Designer Dent Ağız ve Diş Sağlığı Polikliniği (DesignerDent Clinic), Cumhuriyet Mah., Gazi Mustafa Kemal Bulvarı No: 961 B/A, Davultepe, Mezitli / Mersin, Türkiye. Email: info@designerdentclinic.com, phone: +90 505 974 7796.

### 2. Personal data we process

- Identity and contact data you enter in the contact form: name and surname, phone number and email address.
- Request data: the topic you select and the content of your message.
- Transaction security data: IP address, date and time of access, browser information and technical log records generated when you visit the Website or submit the form.

The contact form is not intended for health information. Please do not send details about your health, medical history or X-ray images through the form; these are discussed in person during an examination. If you nevertheless share such information, it is used only to answer your request and is kept confidential.

### 3. Purposes of processing

- answering your questions and appointment requests and contacting you by phone or email;
- planning and organising your visit to the clinic;
- ensuring the security of the Website and preventing misuse and spam;
- fulfilling our legal obligations and responding to requests from authorised public authorities.

### 4. Method of collection and legal grounds

Your personal data are collected electronically through the contact form and automatically through the technical infrastructure of the Website. They are processed on the following grounds under Article 5(2) KVKK: processing is directly related to the establishment or performance of a contract (c), necessary for compliance with a legal obligation (ç), and necessary for our legitimate interests, provided that your fundamental rights and freedoms are not harmed (f). Any health data you share voluntarily are processed under Article 6(3) KVKK by persons subject to a duty of confidentiality, for the purposes of medical diagnosis and treatment.

### 5. Transfer of personal data

Your personal data are not sold and are not shared for advertising purposes. To the extent necessary for the purposes above, they may be transferred to:

- the IT service providers that host the Website, store form messages and deliver them by email (website hosting, content management and email routing services);
- authorised public institutions and judicial authorities where required by law.

Some of these service providers (such as Cloudflare, Inc. and Sanity AS) store data on servers located outside Türkiye. Such transfers abroad are carried out in accordance with Article 9 KVKK.

### 6. Retention period

Messages sent through the contact form are kept for as long as necessary to answer your request and for no longer than two years, unless a longer period is required by law; they are then deleted, destroyed or anonymised. Technical log records are kept for the period required by the applicable legislation.

### 7. Cookies

The Website uses only cookies that are strictly necessary for it to work securely, such as security cookies set by our content delivery network. No advertising or analytics cookies are used.

### 8. Your rights

Under Article 11 KVKK you have the right to:

- learn whether your personal data are processed and, if so, request information about it;
- learn the purpose of the processing and whether the data are used accordingly;
- know the third parties in Türkiye or abroad to whom your data are transferred;
- request the rectification of incomplete or inaccurate data, and the erasure or destruction of your data under the conditions of Article 7 KVKK;
- request that such rectification, erasure or destruction be notified to the third parties to whom the data were transferred;
- object to a result to your detriment arising from the analysis of your data exclusively by automated systems;
- claim compensation for damage arising from the unlawful processing of your data.

### 9. How to apply

You can send your request in writing to the address above, by email to info@designerdentclinic.com from the email address you have previously provided to us, or by registered electronic mail (KEP), in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller. Requests are answered free of charge as soon as possible and within 30 days at the latest; if the response involves an additional cost, the fee set by the Personal Data Protection Board may be charged.

### 10. Visitors from the European Union

Where the EU General Data Protection Regulation (GDPR) applies to the processing of your data, you also have the rights set out in Articles 15 to 22 GDPR, including the right to data portability, as well as the right to lodge a complaint with a supervisory authority.

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https://designerdentclinic.com/privacy
